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A Customer Service and Graphic Design professional interested in obtaining a development position, within a challenging environment that focuses on web publishing to enterprise knowledge management and system engineering and design. Recognized for attention to detail and time management skills.



Microsoft Office Team Problem Solving Time Management 
Data Entry Customer Relations  Windows XP, Vista & 7
Multi Line Phones Copiers Scanners
Adobe Creative Suite (Graphic Designer) Printers Faxing



Pierce Creations  Alief, TX
Position Owner & Founder
Experience Proficient in graphic designing for tee shirts, caps, posters, pictures, invitations and logos
  Experience in photo restorations and colorization
  Knowledge in web publishing
  Involvement with photography for parties and baby showers
  Filming for various events
  Dependable Tee Shirt Designer for over 500 clients
Signal 88 Security Cypress, TX
Position Security Officer
Experience Vehicle patrol on various properties
  Walking patrol on various properties
  12 hours on call and surveillance
  Lockup tours and secure premises
  Walking and roving Patrol of various apt. complexes
  Commended most reliable employee (small team of 4)
Sam’s Club Houston, TX
Position Marketing
Experience Full-time Front Desk Receptionist
  Answering all incoming calls on multi-phone lines
  Taking messages and handling minor problems and customer concerns
  Supervised the electronics security for small items
  Full-time competitionshopper
  Comparison shopping for price checking at competitor stores.
  Fax-n-pull associate and sign associate
  Pulled online and faxed orders
  Change club prices and tags were needed
  Promotion from demo department to marketing front desk receptionist
  Promotion from front desk receptionist to competition shopper
  Employee of the month
  Top raise allowed every year for review



  Houston Community College West Loop Campus  Houston, TX
  AAS, Digital Communication Specializing in Web Publishing  (3.90 GPA)
  The University Of Phoenix West Loop Campus Houston, TX
  BAS, Small Business Management & Entrepreneurship (3.65 GPA)
  Ciaccio Community Center   New Orleans, La
  Graduated May 1998, Computers/ Office Procedures Training Program   
  Warren Easton Fundamental Senior High School New Orleans, La
  Graduated May 1991, Basics (3.1 GPA)